Handling Problematic Employees: Managing Misconduct, Poor Performance & Toxic Behaviour at the Workplace
Programme Overview
A one-day legal-framework and HR best-practice workshop equipping HR professionals and people managers to correctly identify, investigate and resolve misconduct, poor performance and toxic behaviour, while staying within the bounds of natural justice and due process.
Objectives
01 Distinguish between misconduct, poor performance and toxic behaviour
02 Apply the legal principles of due process and natural justice
03 Conduct fair investigations and disciplinary processes
04 Implement Performance Improvement Plans (PIPs) effectively
05 Address toxic behaviour without escalating legal risk
06 Make defensible decisions on disciplinary action or termination
07 Protect organisational culture while ensuring compliance
Training Modules
01 Understanding problematic employee behaviour
02 Legal framework & employer obligations
03 HR best-practice management framework
04 Managing poor performance effectively
05 Addressing toxic behaviour
06 Termination & exit management
07 Prevention & organisational safeguards
Who Should Attend
HR Professionals, Managers, Supervisors and Department Heads responsible for managing employee conduct and performance.
We Support You Even After the Training
Our support continues beyond the training through free learning sessions and free access to our HR WhatsApp support groups, available only to our clients.
Trainer Profile
How to Use Your HRD Corp Levy
Our team will guide you through the HRD Corp grant application process, from registration to submission.
Register for the Training
Complete your registration through our official programme registration link.
Receive the Required Documents
Our team will email you the necessary supporting documents for your HRD Corp grant application.
Apply
If you are unsure how to apply, our team will guide you step by step and assist with any questions until your HRD Corp grant application is successfully submitted.
RM 999 / pax
Date
14 September 2026
Time
9am -5pm
Venue
Zoom
20% Off
for 3 pax & above
What’s Included
- ✓Certificate of Completion
- ✓Full Training Materials
- ✓Free Access to HR Community Group
- ✓Free Training Support
Public Training
Upcoming Events
Moments From Past Programmes
What Past Participants Say
I attend EA & DI course by Pn Noorul Jannah. Very clear explanation and answering given questions very well. Thumbs up
The company did an excellent job of conducting a session on the Employment Act and domestic inquiries. The thorough coverage of the topics, combined with practical insights and interactive elements, made the session highly effective…
I personally love the approach by Puan Jannah. She’s fun listening to and her explanations are easy to understand. Lots of example given. Thumbs up to the trainer and organizer.
Very detailed and well explained to every question that been asked. I love it so much and it helps to understand more about office sexual harassment. Thank you so much
Thank you for sharing regarding Domestic Inquiry, Madam. Very useful.
I attend EA & DI course by Pn Noorul Jannah. Very clear explanation and answering given questions very well. Thumbs up